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Year : 2012  |  Volume : 10  |  Issue : 19  |  Page : 93-98

Dentist - Patient relationship, patients perceptions towards dentist and dental practice in Bangalore city - A survey report

Professor and HOD, Preventive and Community Dentistry, Bangalore Institute o f Dental Sciences, Bangalore-27, India

Correspondence Address:
R Rekha
Professor & HOD, Preventive and Community Dentistry, Bangalore Institute o f Dental Sciences, Bangalore-27
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Source of Support: None, Conflict of Interest: None

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Introduction: The dentist -patient relationship is the heart of successful dentistry. The nature of dentist-patient interaction is most likely the major determinant of satisfaction by patients. Objective: To determine the criteria considered by patients while selecting dentist. To assess the perceptions of patients towards the dentist. To explore the patients current views of dentist, dentist behavior and dental practice. Methodology: A questionnaire survey was conducted among 30 dental practices in south Bangalore. A pilot study was carried out to test questionnaire design and protocol .542 completed questionnaires were received , data was analyzed by "Statistical package for social sciences (SPSS) package". Results: The most liked qualities in a dentist were professionalism, good communication skill, caring personality and painless treatment, while irregularities of dentist was most disliked quality .98% patients stated that their dentist explained treatment procedures. 13% did not understand words used by dentist. Quality of work was scored as very important factor considered while selecting dentists. Conclusions: Patient are overwhelmingly satisfied with their dentist. They value their caring attributes, friendliness and competence .

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